Frequently Asked Questions

  • What services does Millennia Healthcare provide?

    We offers a wide range of services, including primary care, specialty care, emergency services, diagnostic testing, and more. Our dedicated team of healthcare professionals is committed to providing comprehensive and compassionate care.

  • How can I schedule an appointment?

    You can schedule an appointment by calling our Appointment Hotline or using our online appointment scheduling system on the website. Walk-ins are also welcome for certain services.

  • What should I bring to my appointment?

    Please bring your identification, insurance information, a list of current medications, and any relevant medical records or test results. This information helps us provide you with the best possible care.

  • Do you accept my insurance?

    Millennia Healthcare accepts only NHIF insurance cover

  • What are your visiting hours?

    Visiting hours vary by department and unit. Please check our website or contact the main reception for specific visiting hours and any restrictions that may apply.

  • What measures do you have in place for patient safety?

    Patient safety is our top priority. We have rigorous infection control protocols, trained staff, and state-of-the-art equipment to ensure a safe healthcare environment. Our team follows best practices to minimize the risk of infections and provide a secure setting for our patients.

  • Is there parking available at Millennia Healthcare?

    Yes, we provide convenient parking for patients and visitors.

  • How can I access my medical records?

    You can request your medical records through our patient portal, or you may contact our Medical Records department for assistance. Be sure to follow the outlined procedures for a smooth and secure request process.

  • Are there support services available for patients and their families?

    Yes, we offer a range of support services, including counseling, support groups, and educational resources. Our goal is to provide comprehensive care that addresses not only the physical but also the emotional well-being of our patients and their families.